I have to leave my machine, walk up to the bar and order my own drink - I’m not tipping you for pouring soda in a cup. And when we go up to the bar to order our own drink, bottled water is a charge, hot chocolate is a charge - and the servers at the bar are just waiting for a tip - I order soda. That’s fine, but then put more servers on the floor!! My husband and I were there today for 9 hours - I was asked twice in that 9 hours if I wanted a drink. No longer do they have drink carts going around the floor - when asked why, the server said they didn’t want people standing around in crowds by the drink cart because of Covid. The cutbacks Fallsview has made since COVID are downright offensive. We have made the decision to take our money to Casinorama. I’ve been holding off writing this review in hopes it would get better but it’s only getting worse! My husband and I have been longtime patrons of Fallsview Casino Resort, both the hotel and the casino.
